Terms and Conditions for Using Graphic Design and Image Editing Services

By using the services of this website, you, as a user, agree to all the terms and conditions outlined on this page. Please read this page thoroughly before placing an order or using our services. These terms may be updated in the future, and continued use of the site implies acceptance of these changes.

1. Acceptance of Terms – By placing an order or using the services of this website, you accept all the terms and conditions mentioned on this page.

– These terms may be updated at any time without prior notice. Users are responsible for periodically reviewing this page.

2. Providing Initial Information – Customers must provide all required information, including the output file type (required formats), dimensions, colors, and other technical details, accurately and completely when placing an order.

– Project costs are calculated based on the initial information provided by the customer.

– Any new change requests (e.g., file format, dimensions, colors, or other details) after the project has started or been completed will incur additional charges.

3. Required Permissions from Relevant Authorities – Some orders, such as designing certificates, company logos, or similar items, require permission from relevant authorities.

– The customer must obtain the necessary permissions from the relevant organizations or companies before placing an order and provide them to us.

– If the required permissions are not provided, we reserve the right to decline the order.

4. Suspicious Requests for Forgery or Impersonation – We will investigate any requests suspected of document or identity forgery and, if confirmed, will decline to fulfill them.

– If any illegal activity or misuse is discovered, we reserve the right to report the relevant information to legal authorities.

5. Ownership and Copyright – All designs, images, and content produced by us remain our property until full payment is made.

– After full payment, the rights to use the designs are transferred to the customer, unless otherwise agreed.

– Commercial use of the designs without written permission from us is prohibited.

– Our designers reserve the right to include their signature in a corner of the designs. If you wish to remove the signature, you must request this at the start of the project, and it may incur additional charges.

6. Refunds – If an order is canceled before the design process begins, the full advance payment will be refunded to the customer.

– If an order is canceled after the design process has started, the advance payment will not be refunded.

– By placing an order, the customer acknowledges that they are fully aware of and accept the services and quality of work provided by this site. The site is obligated to complete the project fully and in accordance with the initial agreement, considering the customer’s feedback and requests. One-sided cancellation of the order by the customer is not permitted under any circumstances, and no refunds will be issued in such cases. All payments made in this situation will be considered compensation and are non-refundable.

7. Responsibility for File Storage After Delivery – After delivering the final files to the customer, the responsibility for storing and archiving the files lies with the customer.

– We are not responsible for storing files after delivery and may not be able to provide them upon request after a long period.

– Customers are advised to properly archive and store the files after receiving them.

8. External Links – This website may contain links to other sites. These links are provided solely for user convenience and do not imply endorsement or association with them.

– We are not responsible for the content or damages resulting from the use of these links, and users must take full responsibility for accessing them.

9. Technical Responsibilities – We are not responsible for failures, delays, or technical issues caused by external factors such as internet problems, hardware failures, or natural events.

– In case of technical issues, our support team will address them as soon as possible.

10. Privacy and User Information – Users’ personal information is kept confidential and will not be shared with third parties.

– We use user information solely to provide services and improve quality.

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